Terms of Service — Hoodik Cloud

1. Acceptance

These Terms govern your use of Hoodik Cloud, a managed, end-to-end-encrypted cloud-storage service operated by Hudik d.o.o., Croatia ("we", "us"). By subscribing you agree to them.

2. The service

Hoodik Cloud provisions and operates a dedicated, isolated Hoodik instance for you. All encryption and decryption happen on your device: your encryption keys are derived from your passphrase on your device and never reach us. We operate the infrastructure but cannot access the plaintext of your files, file names, thumbnails, or keys. You choose your data region (EU or US); your data and its backups remain in that region.

3. Your account, your keys

You create your account in your browser; your keypair is generated there. If you lose your passphrase and your saved recovery key / private key, your data cannot be recovered by anyone, including us — we have no access to your keys. You are responsible for safeguarding them.

4. Billing

Subscriptions are sold and processed by our payment partner / Merchant of Record, who is the seller of record for your purchase, issues your invoice, and handles applicable VAT/tax. Subscriptions renew automatically until cancelled. Prices and the current plan are shown at checkout in your local currency. See the Refund & Cancellation Policy.

5. Acceptable use

You agree not to use Hoodik Cloud for any unlawful purpose, to store or distribute material you have no right to, or to abuse the service (e.g. attacks on the infrastructure, attempts to access other tenants). Because content is end-to-end encrypted we cannot inspect it; we act only on valid legal orders or clear abuse signals (e.g. resource abuse), and our remedy is suspension or termination of an account, not inspection of content.

6. Availability

We aim for high availability but provide the service "as is" / "as available" without an uptime guarantee at this tier. Planned maintenance and updates may cause brief interruptions.

7. Data export & portability

You may export your data at any time. The export is your encrypted data plus a ready-to-run Hoodik you can host yourself — decryptable only with your own passphrase. We provide what we hold (ciphertext); we never produce a server-side plaintext export, because we cannot read your data.

8. Suspension & termination

We may suspend or terminate an account for non-payment (after a dunning period) or for breach of these Terms. On cancellation, your data is retained for a grace period of 30 days so you can export, then permanently destroyed. You may cancel at any time.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. WHILE WE USE INDUSTRY-STANDARD CRYPTOGRAPHY, NO SYSTEM IS INFALLIBLE, AND WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUDIK D.O.O. SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA OR PROFITS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Intellectual property

The Hoodik name and logo are property of Hudik d.o.o. The Hoodik server software is open source under CC BY-NC 4.0.

12. Governing law

Republic of Croatia; disputes resolved in the courts of Osijek. EU consumers may use the EU Online Dispute Resolution platform.

13. Changes

We may modify these Terms with reasonable notice via the service or this site.

14. Contact

Hudik d.o.o. · hello@hudik.eu (general) · security@hudik.eu (security).